Welcome to Xi'an China！Global Shean? International Travel Medical Assistance Service Program

Global Shean?環(huán)球世恩國(guó)際旅行醫(yī)療援助服務(wù)計(jì)劃· 入境來(lái)華專屬版

本服務(wù)計(jì)劃依托世安國(guó)際醫(yī)療、軒澤健康雙品牌跨境醫(yī)療實(shí)力，由廣州軒澤優(yōu)護(hù)護(hù)理服務(wù)公司全程落地運(yùn)營(yíng)執(zhí)行。專為入境來(lái)華國(guó)際游客、外籍家庭、境外旅行保險(xiǎn)機(jī)構(gòu)量身打造一站式在華旅行醫(yī)療保障、緊急救援及跨境援助服務(wù)。

我們依托中英雙語(yǔ)服務(wù)體系、全國(guó)三甲優(yōu)質(zhì)醫(yī)療資源、跨境保險(xiǎn)對(duì)接通道，一站式解決外籍人士來(lái)華旅行的語(yǔ)言溝通障礙、異地就醫(yī)困難、突發(fā)急救處置、跨境醫(yī)療對(duì)接、境外保險(xiǎn)理賠難等痛點(diǎn)，全程守護(hù)外籍客戶在華旅行、商務(wù)、探親的健康與出行。

一、服務(wù)對(duì)象

1. 入境來(lái)華個(gè)人及家庭客戶

涵蓋來(lái)華旅游、探親、商務(wù)出行、短期停留的外籍人士及隨行家庭成員，提供個(gè)人及家庭全程在華健康醫(yī)療保障。

2. 境外旅行保險(xiǎn)機(jī)構(gòu) / 國(guó)際救援機(jī)構(gòu)

面向全球海外保險(xiǎn)公司、國(guó)際救援平臺(tái)開(kāi)放對(duì)公合作，提供中國(guó)全境落地醫(yī)療援助、急救轉(zhuǎn)運(yùn)、就醫(yī)綠通、理賠協(xié)助等全套外包落地服務(wù)。

二、國(guó)際來(lái)華旅行?全鏈條十大醫(yī)療援助權(quán)益

針對(duì)外籍客戶短期入境出行、長(zhǎng)期在華停留等不同場(chǎng)景，提供定制化健康保障方案，十大核心服務(wù)全程兜底、全域覆蓋：

1. 中英雙語(yǔ)全程專屬對(duì)接

全流程雙語(yǔ)工作人員一對(duì)一服務(wù)，覆蓋健康咨詢、就醫(yī)溝通、緊急救援、轉(zhuǎn)運(yùn)對(duì)接、保險(xiǎn)理賠等環(huán)節(jié)，徹底消除跨境出行語(yǔ)言壁壘，溝通專業(yè)、、。

2. 國(guó)際旅行前置援助

出行前提供中國(guó)境內(nèi)目的地健康環(huán)境評(píng)估、地域常見(jiàn)病風(fēng)險(xiǎn)提示、出行健康注意事項(xiàng)及應(yīng)急預(yù)案指導(dǎo)，提前規(guī)避旅途健康隱患。

3. 7×24 小時(shí)全天候多語(yǔ)種健康咨詢

全年無(wú)休在線答疑，可實(shí)時(shí)處理旅途身體不適、癥狀初步判斷、合理用藥指導(dǎo)、日常健康疑問(wèn)、突發(fā)情況應(yīng)急處理指導(dǎo)等服務(wù)。

4. 全國(guó)全域緊急醫(yī)療救援

覆蓋中國(guó)全境突發(fā)疾病、意外傷害快速響應(yīng)，啟動(dòng)標(biāo)準(zhǔn)化院前急救流程，極速處置突發(fā)急癥與意外傷情，保障黃金救治時(shí)間。

5. 全國(guó)三甲醫(yī)院專屬就醫(yī)綠色通道

對(duì)接全國(guó)各城市三甲醫(yī)院、涉外定點(diǎn)醫(yī)療機(jī)構(gòu)，為外籍客戶開(kāi)通優(yōu)先掛號(hào)、優(yōu)先就診、優(yōu)先檢查、優(yōu)先住院綠色通道，解決異地就醫(yī)預(yù)約難、排隊(duì)久、資源緊缺問(wèn)題。

6. 專業(yè)救護(hù)車轉(zhuǎn)運(yùn)服務(wù)

支持市內(nèi)急救轉(zhuǎn)運(yùn)、跨城重癥醫(yī)療轉(zhuǎn)運(yùn)，優(yōu)先調(diào)度正規(guī)急救救護(hù)車資源，配備專業(yè)醫(yī)護(hù)隨車監(jiān)護(hù)，全程保障轉(zhuǎn)運(yùn)過(guò)程穩(wěn)定。

7. 雙語(yǔ)全程陪診陪護(hù) + 代問(wèn)診服務(wù)

提供專屬涉外陪診人員，全程陪同就診、檢查、繳費(fèi)、取藥、辦理入院出院手續(xù)；提供雙語(yǔ)病情翻譯、醫(yī)囑解讀、專業(yè)代問(wèn)診服務(wù)，全程解決外籍客戶就醫(yī)流程陌生、溝通困難問(wèn)題。

8. 跨國(guó)遠(yuǎn)程醫(yī)療援助

打通國(guó)內(nèi)外醫(yī)療資源通道，提供跨境病情咨詢、海外醫(yī)療方案對(duì)接、中外病歷信息互通、跨境診療指導(dǎo)等專項(xiàng)援助服務(wù)，實(shí)現(xiàn)國(guó)內(nèi)外醫(yī)療無(wú)縫銜接。

9. 跨國(guó) / 跨省專業(yè)醫(yī)療轉(zhuǎn)運(yùn)

針對(duì)重癥患者、術(shù)后康復(fù)人群、不適宜普通交通出行人員，提供跨省重癥轉(zhuǎn)診、跨國(guó)醫(yī)療護(hù)送、境外歸國(guó)轉(zhuǎn)運(yùn)定制化服務(wù)。

10. 境外保險(xiǎn)對(duì)接與理賠全程協(xié)助

專業(yè)對(duì)接全球各類境外旅行保險(xiǎn)公司，標(biāo)準(zhǔn)化整理雙語(yǔ)就醫(yī)單據(jù)、醫(yī)療證明、事故備案材料，全程協(xié)助客戶對(duì)接理賠流程，大幅提升境外保險(xiǎn)理賠效率與通過(guò)率。

三、收費(fèi)說(shuō)明

本國(guó)際旅行醫(yī)療援助服務(wù)為按需定制、一對(duì)一報(bào)價(jià)模式。

根據(jù)客戶入境國(guó)籍、出行城市、行程時(shí)長(zhǎng)、出行人數(shù)、服務(wù)等級(jí)、是否包含急救、轉(zhuǎn)運(yùn)、跨境援助、理賠協(xié)助等維度綜合核算，價(jià)格透明、方案靈活、無(wú)任何隱形消費(fèi)。

收費(fèi)模式：商務(wù)協(xié)商定價(jià)（執(zhí)行國(guó)際游客統(tǒng)一標(biāo)準(zhǔn)體系）

四、合作與咨詢聯(lián)絡(luò)

電子郵箱：intlshean@outlook.com

咨詢熱線：13436822326 / 400-853-9120

**跨境護(hù)航?全域保障

讓每一位來(lái)華國(guó)際友人，安心旅行、放心就醫(yī)、舒心旅居！**

Global Shean? International Travel Medical Assistance Service Program · Exclusive Version for Entry Visitors to China

Backed by the cross-border medical strengths of GlobalSheans? Medical and Xuanze Health, this service program is fully operated and implemented by Guangzhou Xuanze Youhu Nursing Service Company. It provides one-stop in-China travel medical protection, emergency rescue and cross-border assistance services tailored specifically for international tourists, foreign families, and overseas travel insurance institutions enteringChina.

Supported by a Chinese-English bilingual service system, national tertiary hospital high-quality medical resources, and cross-border insurance docking channels, we solve key pain points for foreigners traveling in China, including language barriers, difficulties in off-site medical treatment, emergency disposal, cross-border medical docking, and overseas insurance claim troubles. We fully safeguard the health and travel safety of foreign clients during their trips, business visits and family visits inChina.

I. Service Recipients

1. Individual & Family Clients EnteringChina

Covering foreigners and accompanying family members who travel, visit relatives, conduct business activities or stay short-term inChina, we provide full-process in-China health and medical protection for individuals and families.

2. Overseas Travel Insurance Institutions / International Rescue Organizations

We open corporate cooperation opportunities for global overseas insurance companies and international rescue platforms, providing full-set outsourced landing services acrossChina, including nationwide on-site medical assistance, emergency transportation, medical green channels, and claim assistance.

II. Ten Full-Chain Medical Assistance Rights for International Travelers toChina

We customize exclusive health protection solutions for foreign clients in different scenarios, including short-term entry travel and long-term stay inChina. The ten core services provide comprehensive and nationwide coverage:

1. Exclusive Full-Process Chinese-English Bilingual Docking

One-on-one bilingual staff serve throughout the whole process, covering health consultation, medical communication, emergency rescue, transportation docking and insurance claims. We completely eliminate language barriers in cross-border travel with professional, efficient and accurate communication.

2. Pre-travel International Safety Assistance

Before departure, we provide health environment assessment of Chinese destinations, risk reminders for regional common diseases, travel health precautions and emergency plan guidance, helping clients avoid potential health and safety hazards during the trip in advance.

3. 24/7 Multilingual Health Consultation

Year-round online Q&A service is available to handle travel discomfort, preliminary symptom judgment, rational medication guidance, daily health inquiries and emergency response guidance in real time.

4. Nationwide Emergency Medical Rescue

We deliver rapid response to sudden illnesses and accidental injuries acrossChina, launch standardized pre-hospital emergency procedures, dispose acute diseases and injuries in the fastest manner, and ensure the golden treatment window.

5. Exclusive Green Channel for National Tertiary Hospitals

We cooperate with tertiary hospitals and designated foreign-related medical institutions nationwide, opening exclusive green channels for foreign clients including priority registration, priority consultation, priority examination and priority hospitalization, solving difficulties in off-site medical appointments, long queuing and resource shortages.

6. Professional Ambulance Transportation Service

We support urban emergency transportation and inter-city critical care medical transportation. Official emergency ambulance resources are scheduled preferentially with professional medical staff on board for real-time monitoring, ensuring full safety and stability during transportation.

7. Full-process Bilingual Medical Accompaniment & Online Consultation Agency Service

Exclusive foreign-related medical attendants accompany clients throughout diagnosis, examinations, payment and medicine collection, and handle admission and discharge procedures. We also provide bilingual condition translation, medical order interpretation and professional consultation agency services, eliminating difficulties caused by unfamiliar medical procedures and communication barriers.

8. Cross-border Telemedicine Assistance

We connect domestic and international medical resources to provide specialized services including cross-border condition consultation, overseas medical solution docking, Chinese and foreign medical record information exchange, and cross-border diagnosis and treatment guidance, realizing seamless connection between domestic and overseas medical systems.

9. Professional Transnational & Inter-provincial Medical Transportation

For critically ill patients, postoperative rehabilitation patients and those unsuitable for ordinary transportation, we provide customized services including inter-provincial critical illness referral, transnational medical escort, and repatriation transportation from overseas.

10. Full-process Overseas Insurance Docking & Claim Assistance

We professionally cooperate with various global overseas travel insurance companies, sort out standardized bilingual medical documents, medical certificates and accident filing materials, and assist clients throughout the claim process, greatly improving the efficiency and success rate of overseas insurance claims.

III. Charging Instructions

This international travel medical assistance service adopts a customized and one-on-one quotation model.

The quotation is comprehensively calculated based on the client’s nationality, travel city, trip duration, number of travelers, service level, and whether emergency rescue, transportation, cross-border assistance and claim assistance are included. All prices are transparent, solutions are flexible, with no hidden charges.

Charging Mode: Business Negotiated Pricing (in accordance with the unified standard system for international tourists)

IV. Cooperation & Contact Information

E-mail:intlshean@outlook.com

Hotline: 13436822326 / 400-853-9120

Cross-border Escort · Nationwide Protection

Enable every international friend visitingChinato travel safely, seek medical treatment with confidence, and live comfortably inChina!